Dynamics 365 Intelligent Order Management is now generally available

Microsoft announced general availability of Intelligent Order Management on 9th August 2021.

The announcement can be read here:


With the new SAAS based Intelligent Order Management apps , business professionals gain real-time cross-channel inventory visibility and advanced analytical capabilities for better decision-making processes.

Using AI-powered order insights, they can re-model and orchestrate the order fulfillment journey with easy-to-use drag and drop tools, and proactively overcome bottlenecks— all while driving efficiencies across the supply chain to ensure that their customers’ needs are met on time and cost-effectively.

What I like most about this app is that it is built on top of latest technology stack and does not require rip and replace of existing applications. New connectors can be developed by partners and this is great opportunity for players in the market in this space.

The below image shows the architecture of the application :

Trial environment can be hosted using below link



Author: Rachit Garg

Microsoft Dynamics 365 Finance and Operations Architect

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